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FREE STANDARD SHIPPING ON ALL ORDERS AUSTRALIA WIDE ONLY

FAQ

Do you ship to international addresses?

Not at this time.

 

Can I make any changes to my order?

Once your order has been placed and you have received your order confirmation, you cannot cancel or amend your order. 

 

What is your return and exchange policy?

You can view full details of our returns and exchange policy HERE.

 

Where is my order?

You will receive an order confirmation as soon as your order has been placed. You will receive a 2nd email with tracking information as soon as your order has been dispatched from our warehouse (generally the next business day). If it has been more than 3 business days and you have not received tracking information, please contact our Customer Care Team on sallactivewears@gmail.com

How do I track my order?

Orders are sent using Australia Post and a tracking number will be provided to you via email. This can then be tracked directly with Australia Post HERE.

 

Can I cancel my order?

Once you have placed your order and received your order confirmation, your order cannot be cancelled or amended. 

 

What is the return or exchange policy?

To view our full returns and exchange policy, please click REFUNDS AND RETURNS POLICY.

 

What do I do if my product is faulty?

Whilst every effort is taken to ensure top quality, every time. If you believe your item has a manufacturing fault, please contact our team at info@sallactivewear.com

 

What forms of payment does SALL Active Wear accept?

We accept Master Card, Visa, AMEX, Apple Pay and PayPal. All payment is processed in Australia Dollars (AUD)

 

Is it safe to use my credit card?

Yes, shopping on our site is secure! Our store is hosted by Shopify. It is encrypted through a Payment Card Industry Data Security Standard (PCI-DSS)